Our Commitment to Privacy
We value our customers and respect your privacy. This Privacy Policy (“policy”) describes the personal information we collect about you, why we collect it, and how we use and disclose it through our website. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. In some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our personal information practices and the choices available to you.
1.Personal Information We Collect
We collect personal information when you use our Services, create an account with us or submit personal information when requested with the Site. Personal information generally is any information that relates to you, identifies you personally or could be used to identify you, such as your name, email address, phone number, address and payment account number. The definition of personal information varies by jurisdiction. Only the definition that applies to you based on your location applies to you under this Privacy Policy. Personal information does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you. We collect your personal information you give us when you use our Services. For example, if you visit our Site and place an order, we collect information that you provide to us during the ordering process. This information will include your first and last name, mailing address, email address, phone number, payment account or credit card information. In some regions, passport information and tax number are also needed for customer clearance . We may also collect personal information when you communicate with any of our departments such as customer service, or when you complete online forms or surveys provided on the Site.
2.How We Use Your Personal Information?
We attach great importance to protecting your privacy and personal information, and will process your personal data legally and transparently. We collect and use the personal information that you voluntarily provide to us to provide better customer service, and only for the following purposes:
-Register your account on the website
-Process your orders
-Offering and measuring targeted advertisements and services
-Give you a better shopping experience
-Keep in touch with you
-Improve our service
-Fulfill our legal responsibilities
We will only keep your data for the time required to provide you with the service or for the time required by law.
We will not use your personal information or pictures for advertising without your permission.
We will not sell, rent, trade, or otherwise disclose personal information about visitors to our website, except as described below:
-if we are required by law to do so
-at the request of law enforcement authorities or other government officials
-when we believe that the disclosure is necessary or appropriate to prevent personal injury or economic loss or is related to the investigation of suspected or actual illegal activities.
NOTE: For the use of data for any of the above purposes, we will obtain your prior agreement, and you may withdraw your agreement by contacting us.
3.How do we protect your information？
You are responsible for your own username and password safety and security on Shecharme. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) across multiple websites.
That said, we do implement a variety of security measures including offering the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
4.How long do we retain your information?
We will retain your personal information for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by tax, accounting or other applicable laws.
5.Sharing Your Personal Information
Other than sharing your personal information so that you can use our Services, or as required or permitted by law, we do not share personal information about you with non-affiliated third parties. We may disclose your personal information as described below. We may share your personal information with third-party service providers acting on our behalf to help us operate our Services. Service providers and vendors provide us with support services such as credit card processing, website hosting, email and postal delivery, analytics services, conducting surveys and research, and performing network maintenance. These third parties can only use your data in accordance with our written instructions and must comply with the information security protections we have put in place. We have the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on Shecharme.
6.Children
We respect the privacy of children. Our services and products are not suitable for children under 16 or under the age of majority in the country of residence. Therefore, we will not knowingly collect or use data from minors. If you are under 16 or under the age of majority in your country of residence, please do not submit any personal information to us. If we learn that a child under the age of 16 or under the age of majority in the country of residence has provided us with personal data, we will take immediate steps to delete this data.
7.Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
8.Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
9.Security Precautions
We maintain physical, electronic, and procedural safeguards designed to guard and prevent misuse of your personal information. Our security measures include industry-standard physical, technical and administrative measures to prevent unauthorized access to or disclosure of your information, to maintain data accuracy, to ensure the appropriate use of information, and otherwise safeguard your personal information. We restrict access to your non-public personal information to those employees and third parties who need such information to provide products or Services.
Please recognize that protecting your personal information is also your responsibility. We ask you to be responsible for safeguarding your password, secret questions and answers and other authentication information you use to access our Services.
10.Third party links
This privacy policy applies solely to information collected on the Site. The Site may contain links to other web sites. We are not responsible for the privacy practices or the content of these other web sites.
11.Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.
CCPA
The California Consumer Privacy Act (CCPA) gives California residents the following rights:
-Right to know: You have the right to know how we have collected, used, shared and used your personal information in the past 12 months.
-Right to Access: You have the right to request a copy of the personal information we have collected about you in the past 12 months.
-Right to delete: You can ask us to delete your personal information that we have collected.
However, these rights are not absolute. In some cases, we may refuse your request when permitted by law. According to California law, you can make a request by appointing an authorized agent on your behalf. If you want to exercise these rights, please contact us via email.
12.Changes to our Privacy Policy
We reserve the right to change this privacy policy from time to time. When we do, we will also revise the “last update” date at the bottom of this privacy policy. For changes to this privacy policy that may be materially less restrictive on our use or disclosure of personal information you have provided to us, we will attempt to obtain your consent before implementing the change by sending a notice to the primary email address specified in your account or by placing a prominent notice on the Site.
13.Contact
If you have questions or concerns regarding any information in this Privacy Policy, please contact us by email at support@shecharme.com.